When should a flooring installer call for a professional water restoration service?

A flooring installer should call for a professional water restoration service when the water intrusion is significant or involves grey or black water. This situation is critical because grey water contains contaminants from sources such as dishwashers or washing machines, while black water is more hazardous and may come from sewage or floodwaters. Both types pose health risks and can lead to extensive damage if not handled properly.

In these cases, professional restoration services have the knowledge, tools, and protocols to effectively manage the situation, assess the extent of water damage, and remove contaminants safely. This ensures that the space is restored thoroughly and reduces the risk of mold growth or structural damage.

In contrast, addressing minor moisture or minimal water presence does not typically require professional intervention; those situations can often be managed by the installer with appropriate drying techniques and equipment. The absence of visible effects or just a few drops of water suggests that the water intrusion is not significant enough to warrant professional services, as the risk factors involved are minimal. Thus, it is essential to recognize the severity of the water incident to determine the appropriate level of response.